February, 2026 Monthly Product Update

What’s New! ​

Overview:

What's New?

EvidenceIQ

We’ve launched EvidenceIQ, an intelligent tool that analyzes your submitted evidence to provide a preliminary assessment of audit preparedness.

Features & Functionality

• Accessing EvidenceIQ: An info banner appears on the Requests page once an engagement reaches 50% requests submitted.

• Report Generation: Generate reports once per day via the request page banner or the engagement heading. You'll receive an email and in-app notification as soon as your report is ready.

• Insights: Reports include an AI-generated summary of your evidence and how it meets the evidence request list, a visual scoring pie chart (High to Low), and detailed scoring breakdowns for all Submitted requests.

Introducing EvidenceIQ

Enhancing Your Support Experience

We are excited to announce two major upgrades to the A-SCEND Support Portal, designed to get you answers faster and simplify how you interact with our team.

🤖 Meet Our New AI Support Bot

We’ve launched an intelligent AI Support Chatbot directly within the portal. This isn't your average "choose an option" bot; it’s designed to understand your questions and provide instant, accurate guidance on A-SCEND features and troubleshooting. It’s available 24/7 to help you resolve common queries without the wait.

📋 Streamlined Service Catalog

To make requesting assistance more intuitive, we are introducing a new Service Catalog. Instead of a "one size fits all" ticket form, you can now select from specific categories tailored to your needs. This ensures your request is routed to the right expert immediately with all the necessary context, significantly reducing back-and-forth communication.

What this means for you:

• Faster Resolutions: Get instant answers via AI.

• Simplified Submissions: Use targeted forms for specific requests.

• Better Accuracy: Your tickets get to the right specialist on the first try.

v.4.14.26